Inclusive Listening: Building Understanding, Supporting Collaboration

In this multi-part webinar from the Center for Appropriate Dispute Resolution in Special Education (CADRE) presenters Lorig Charkoudian, Ph.D. and Erricka Bridgeford of Community Mediation Maryland introduced participants to the concepts and strategies of Inclusive Listening, a system for listening and reflecting for mediation and facilitation. Inclusive Listening has been developed over the last 15 years by mediators and trainers in Maryland. Inclusive listening honors participants' experiences, supporting them to have the conversation in an authentic way. At the same time, it acknowledges participants' feelings, highlights their values, and identifies topics in a neutral way to prepare for collaborative problem solving.